Chris Jones

About

I lead applied AI and enablement for non-R&D teams at Shopify.

I onboard leaders and teams to agents, and embed with operators to build agentic systems.

How I think about AI

• The tools extend what a person can do
• Giving everyone tools is not adoption, adoption is not impact
• You have to create conditions for people to redesign their work
• Leadership needs fluency, power users need scoped experiments
• Teams need fundamentals, principles and to be shown the work
• The right people need access to right systems and data
• An operating rhythm helps the best work spread
• Speed, leverage, and new capability create impact

How I Help

• Leaders Help leaders use AI, aim the work, and understand what good looks like
• Operators Teach operators to redesign workflows, build with agents, bring teams along
• Working With Agents Teach teams to work with agents and use judgment to own their work
• Work Redesign Embed with teams, build systems with people who know the work, teach them how
• Operating Rhythm Shared learnings, reusable patterns, and measurement of impact

Get in Touch